1. General provisions
1.1. SP Ibragimov L. A. (hereinafter — Operator) offers the Internet user (hereinafter – User) to use the site www.narlen.ru and other, official web resources of the Operator on the terms set forth in this User agreement (hereinafter — Agreement PS). The agreement shall enter into force upon the User's Express agreement with its terms in the manner prescribed by paragraph 1.4 hereof.
1.2. The operator offers Users access to the information content of the website www.narlen.ru and the online booking service. All currently existing web resources, as well as any development them and/or adding new is the subject of this Agreement.
1.4. Starting to use/view the site, or after the procedure of providing their own data and/or opinion/comment, the User is considered to accept the Agreement in full, without any reservations and exceptions. In case of disagreement User with any of provisions of this Agreement, User may not use the website. If the Operator has made any changes to the Agreement in accordance with paragraph 1.3 of the Agreement, which the User does not agree, he must stop using the website.
2. Online reservation
2.1. In order to use the online booking service, the User must go through the process of providing personal data, which the Operator receives the provided data for their further processing and use in accordance with FZ-152.
2.2. The user agrees to provide accurate and complete information about yourself as prompted in the booking form (https://narlen.ru/booking), and to keep this information up to date. If the User provides incorrect information or the Operator has reason to believe that the User-supplied information is incomplete or inaccurate, the Operator shall have the right at its discretion to refuse the User in providing online booking services (including services of accommodation in the hotel "Narlen" and other services of resort and tourist service).
2.3. The operator reserves the right at any time to require the User confirmation of the information provided during the online reservation, and request in this regard with supporting documents (in particular - identity documents, including documents confirming payment of services of reservation and accommodation in hotel "Narlen"), failing which, at the discretion of the Operator, can be equated to the provision of false information and entail the consequences provided for in clause 2.2 of the Agreement. If the User data specified in the documents provided to them, do not correspond to those specified when booking online and also in the case when the data specified during the online booking does not allow to identify the User, the Operator is entitled to refuse the User in providing services.
2.5. The conditions for obtaining a guarantee of arrival.
2.5.1. A condition of receiving a guaranteed check in the hotel "Narlen" is a user deposits a payment in the manner and amount described in the official response to the accepted request. The official response of the administration of the Operator is always sent to the email address of the User that he has specified in the request and sent with forms https://narlen.ru/booking and https://narlen.ru/contact
2.6. The terms of service
2.6.1. The user may not sell and resell and use for any commercial purposes any of the services by the Operator, except when the User received such permission from the Operator.
2.7.1. The user may refuse the use of ordered and prepaid services the Operator in the manner described in paragraph 6 of this agreement, the public Offer https://narlen.ru/legal/offer
3. General provisions
3.1. The operator has the right to limit the provision of services for all Users or for specific categories of Users (depending on place of residence of the User, language in which is provided services, etc.), including: presence/absence of certain options of service the resort, the stay, the maximum number of services/number of rooms/resort options and other services, the minimum cost of services – which can be provided to Users, the maximum number of Users to simultaneous hotel accommodation, special and individual requirement/feature requests, etc. the Operator may deny access to the website, as well as to stop receiving and processing any information provided by Users etc..
3.2. The operator is entitled to send its Users informational messages. By using the site https://narlen.ru and any other third-party sites, the User is also in accordance with part 1 of article 18 of the Federal law "On advertising" gives his consent to receive messages of a commercial nature. The user may opt out of receiving promotional messages by using the corresponding functionality of the service in which or to which the User has been received advertising messages.
3.3. In order to improve the quality of services the Operator is entitled to collect the opinions and reviews of Users on various issues by sending to the User the relevant, questionnaire, and also by means of third-party sites on which there is an official page of the Hotel "Narlen". The collected opinions and feedback can be used to generate statistical data that can be used by the Operator for their own purposes. Reviews written by the User using the Operator's website https://narlen.ru and/or other third party websites can also be published by the Operator on the Operator's official website or on official pages of the hotel that is hosted on third-party sites on the Internet, as with the name (login) of the user, and without instructions. When writing reviews, the User agrees to follow the requirements of this Agreement, including the requirements of section 5 of this Agreement.
4. User Content
4.1. The user is solely responsible for the compliance of the content posted by the User content to the requirements of applicable law, including liability to third persons in cases when placement by the User of a content or the content of the content violates the rights and legitimate interests of third parties, including moral rights of authors, other intellectual rights of third parties and/or infringes on intangible benefits belong to them.
4.2. The user acknowledges and agrees that the Operator is not obliged to review any content posted and/or distributed by User through the official website of the hotel, including by means of third-party sites on the Internet, and that the operator has the right (but not the obligation) in its sole discretion to refuse the User in the placement and/or distribution of content or remove any content that is available on the official resources of the Operator. The user acknowledges and agrees that it must independently assess all risks associated with the use of content, including evaluation of reliability, completeness, or usefulness of such content.
4.3. The user understands and agrees that the technology of the third-party sites may require reproduction (replication) of User content the service provider and processing Operator to comply with technical requirements of a service.
5.1. The user is solely responsible before third parties for their actions related to the use of official web resources of the Operator, including, if such action would violate the rights and legitimate interests of third parties, and for the observance of the legislation at use of the official web resources of the Operator.
5.2. When using web resources of the Operator, the User shall not:
5.2.1. upload, send, transmit or in any other way post and/or distribute content that is unlawful, harmful, slanderous, offends moral, shows (or is a propaganda of) violence and cruelty, violates intellectual property rights, promotes hatred and/or discrimination against people on racial, ethnic, sexual, religious, social signs, contains insults to any persons or organizations, contains elements (or is a propaganda of) pornography, child erotica, is an advertisement (or a promotion) services of sexual character (including under the guise of other services), clarifies the manufacture, application or other use of narcotic substances or their analogues, explosives or other weapons;
5.2.2. to violate the rights of third parties, including minors and/or cause them harm in any form;
5.2.3. to impersonate another person or representative of an organization and/or community without sufficient rights, including employees of the Operator for the site moderators, site owner, and apply any other forms and ways of illegal representation of other persons in the network, and enter the User or Operator misled about the properties and characteristics of any subjects or objects;
5.2.4. upload, send, transmit or in any other way post and/or distribute content if not authorized to do so under the law or any contractual relations;
5.2.5. upload, send, transmit or in any other way post and/or distribute unsolicited advertising information, spam (including search), lists of foreign e-mail addresses, schemes "pyramids", multilevel (network) marketing (MLM), systems of Internet earnings and e-mail-businesses, "chain letters", and use the services of the Operator for participation in these activities or use the services of the Operator for the sole purpose of redirecting users to pages of other domains;
5.2.6. upload, send, transmit or in any other way post and/or distribute any material that contains viruses or other computer codes, files or programs intended for violation, destruction or limitation of functionality of any computer or telecommunications equipment or programs for unauthorized access and serial numbers for commercial software products and programs for their generation, logins, passwords and other means for receiving unauthorized access to paid resources on the Internet as well as placing links to the information above;
5.2.7. unauthorized collect and store personal data of other persons;
5.2.8. disrupt the normal operation of the web resources of the Operator;
5.2.9. to promote actions aimed at violation of the restrictions and prohibitions imposed by the Agreement;
5.2.10. otherwise violate applicable laws, including international law.
6. Exclusive rights to content of web resources and content
6.1. All the objects available on the web site Operator, including design elements, text, graphics, illustrations, videos, sounds and other objects (hereinafter – the content of web resources), as well as any content posted on web resources of the Operator are subject to the exclusive rights of the Operator, Users and other rights holders.
7. Sites and third party content
7.1. Web resources of the Operator may contain links to other sites on the Internet (third party websites). These third parties and their content aren't checked by the Operator for compliance with certain requirements (authenticity, completeness, legality, etc.). The operator is not responsible for any content, materials posted on third party sites to which the User gets access using web-based resources, including, for any opinions or statements expressed on third party websites, advertising, etc., and also for the availability of such websites or content and consequences of their use by the User.
7.2. Reference (in any form) to any website, product, service, any information commercial or non-commercial nature, posted on the web Operator is not an endorsement or recommendation of these products (services, activity) by the Operator, except when it expressly States on the resources of the Operator.
8. Advertising services Operator
8.1. The operator is responsible for the ads posted on web resources of the Operator, in the limits established by the legislation of the Russian Federation.
9. No warranties, limitation of liability
9.1. The user uses the web resources of the Operator at your own risk. Web resources are provided "as is". The operator assumes no liability, including for compliance with web resources with the User's goals;
9.2. The operator does not warrant that: the web resources are/will meet the requirements of the User; web resources will be uninterrupted, timely, secure or error-free; the results that may be obtained from use of the services will be accurate or reliable and can be used for any purpose or in any capacity (e.g. to identify and/or confirm any facts); the quality of any products, services, information, etc. obtained from using the web resources will meet the User's expectations;
9.3. Any information and/or materials (including downloadable software, writing, any instructions and a guide to action, etc.), access to which the User gets using the web resources of the Operator, the User can use at your own risk and is solely responsible for the consequences of use of such information and/or materials, including for damage it may cause to the User's computer or third parties, for loss of data or any other damage;
9.4. The operator is not responsible for any losses resulting from the use by User of the web-resources of an Operator or separate parts/functions of a web resource of the Operator;
9.5. Under any circumstances the liability of the Operator in accordance with article 15 of the Russian Civil code is limited to 10 000 (ten thousand) rubles of the Russian Federation and entrusted to him in the presence of his actions guilt.
10. Other provisions
10.1. This Agreement constitutes the entire agreement between the User and the Operator (IE Ibragimov L. A.) regarding the use of web resources and services they provide and supersedes all prior agreements between the User and the Operator.
10.2. This Agreement shall be governed and construed in accordance with the legislation of the Russian Federation. The issues not regulated hereby shall be settled in accordance with the legislation of the Russian Federation. All possible disputes arising from relations governed by this Agreement shall be resolved in accordance with the applicable legislation of the Russian Federation, according to Russian legal standards. Everywhere in the text of this Agreement, unless expressly stated otherwise, the term "legislation" is understood as the legislation of the Russian Federation and the law of the place of residence of the User.
10.3. Considering the gratuitousness of services provided under this Agreement, the rules on the protection of consumers ' rights stipulated by the legislation of the Russian Federation may not be applicable to the relationship between the user and the Operator.
10.4. Nothing in the Agreement shall be construed as establishing between the user and the Operator Agency relationship, partnership relations, relations on joint activity, relations of personal hiring, or any other relations, not expressly provided for in the Agreement.
10.5. If for whatever reason one or more provisions of this Agreement be held invalid or unenforceable, this does not affect the validity or enforceability of the remaining provisions of the Agreement.